Privacy Policy

Last updated: 1st January 2026

Data Controller Information

tremalvoni.top d.o.o. (registration number 957368241) is the data controller responsible for your personal information. We are located at Savska cesta 97, 10256 Zagreb, City of Zagreb, Croatia. This privacy policy explains how we handle data we collect from users of our website tremalvoni.top and our analytics services.

Data We Collect

We collect various types of personal data when you interact with our website and services. The data collection includes information you provide directly to us through contact forms, service enquiries, and account registration. We also collect technical information automatically when you visit our website, including your IP address, browser type, device information, and pages visited. For our analytics services, we may process customer data on behalf of our salon clients in accordance with data processing agreements.

How We Use Your Information

We use your personal data for several purposes based on legitimate business interests and legal obligations. The primary use of your data is to provide our analytics services, respond to enquiries, and maintain our customer relationships. We also use your information to improve our website performance, develop new features, and ensure the security of our systems. When you consent, we may use your data for marketing communications and personalised advertising through Google Ads and similar platforms.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Legitimate interests for business operations and service improvement
  • Contractual necessity for service delivery and customer support
  • Legal compliance for regulatory and tax obligations
  • Consent for marketing communications and advertising cookies

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, including cloud hosting providers, analytics platforms, and customer support tools. All third-party processors are required to maintain appropriate security measures and use your data only for specified purposes. We may also disclose your information when required by law or to protect our legal rights.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other legally recognised transfer mechanisms to protect your data in accordance with GDPR requirements.

Your Rights

Under GDPR, you have several rights regarding your personal data:

  • Right of access to your personal information
  • Right to rectification of inaccurate data
  • Right to erasure (right to be forgotten)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Customer enquiry data is typically retained for three years, whilst service-related data may be kept for the duration of our business relationship plus any required legal retention periods. Marketing consent data is retained until you withdraw consent or we determine it is no longer valid. We regularly review our data retention practices to ensure compliance with legal requirements.

Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection principles. Whilst we strive to protect your information, no method of transmission over the internet is completely secure.

Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website tremalvoni.top and updating the "last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us:

You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) or your local supervisory authority if you believe your data protection rights have been violated.